Privacy Policy

Introduction

Welcome to Occult369. We are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our numerology and astrology services.

By using our services, you agree to the collection and use of information in accordance with this policy. We respect the sacred nature of the personal details you share for spiritual guidance and treat all information with the utmost confidentiality.

Information We Collect

Personal Information

• • Birth Details: Full birth name, birth date, birth time, and birth location for accurate numerological calculations
• • Contact Information: Email address, phone number, and messaging app details for communication
• • Current Name: Any name changes or preferred names you currently use
• • Relationship Details: Partner information for compatibility readings (with consent)
• • Payment Information: Billing details processed securely through encrypted payment systems

Automatically Collected Information

• • Website Usage: Pages visited, time spent, and interaction patterns (anonymized)
• • Device Information: Browser type, operating system, and IP address for security
• • Cookies: Essential cookies for website functionality and user experience

How We Use Your Information

• • Numerology Services: Perform accurate calculations and provide personalized readings based on your birth details
• • Communication: Send you reports, updates, and respond to your inquiries via your preferred contact method
• • Service Improvement: Enhance our services and develop new offerings based on anonymized feedback
• • Customer Support: Provide ongoing assistance and clarification about your readings
• • Legal Compliance: Maintain records as required by law and protect against fraud
• • Marketing (Optional): Send promotional content only with explicit consent, which can be withdrawn anytime

Information Security

We employ industry-standard security measures to protect your personal information:

• • Encryption: All sensitive data is encrypted during transmission and storage
• • Access Control: Only authorized practitioners have access to your information on a need-to-know basis
• • Secure Storage: Data is stored on secure servers with regular backups and monitoring
• • Payment Security: We use PCI-compliant payment processors and never store credit card details
• • Regular Updates: Security protocols are regularly reviewed and updated

Information Sharing

We do NOT sell, trade, or rent your personal information to third parties. Information may only be shared in these limited circumstances:

• • With Your Consent: When you explicitly authorize sharing (e.g., family readings)
• • Service Providers: Trusted partners who help deliver our services (email providers, payment processors) under strict confidentiality agreements
• • Legal Requirements: When required by law, court order, or to protect our legal rights
• • Business Transfer: In the unlikely event of a merger or acquisition, with the same privacy protections

Data Retention

• • Active Records: We retain your information for as long as you remain a client or as needed to provide services
• • Completed Services: Reading data is kept for 7 years to provide follow-up support and maintain service quality
• • Marketing Data: Promotional contact lists are maintained until you opt-out
• • Legal Requirements: Some data may be retained longer if required by applicable laws
• • Secure Deletion: When retention periods expire, data is securely and permanently deleted

Your Rights

You have the following rights regarding your personal information:

• • Access: Request a copy of the personal information we hold about you
• • Correction: Ask us to correct any inaccurate or incomplete information
• • Deletion: Request deletion of your personal information (subject to legal retention requirements)
• • Restriction: Ask us to limit how we use your information
• • Portability: Receive your data in a structured, machine-readable format
• • Objection: Object to processing of your information for marketing purposes
• • Withdrawal: Withdraw consent for any consent-based processing

To exercise these rights, contact us at privacy@occult369.com or WhatsApp +91 6390 057 777.

Cookies and Tracking

Our website uses cookies to enhance your experience:

• • Essential Cookies: Required for website functionality and security
• • Performance Cookies: Help us understand how visitors use our site (anonymized)
• • Preference Cookies: Remember your choices and settings
• • Third-Party Cookies: Limited to essential services like payment processing

You can control cookies through your browser settings, though some website features may not function properly if disabled.

International Users

We serve clients worldwide and comply with applicable international privacy laws including GDPR, CCPA, and local regulations. Data may be transferred and processed in India where our primary servers are located, but always with appropriate safeguards.

Children's Privacy

While we provide numerology readings for children, we require parental consent for anyone under 18. We collect only the minimum information necessary for accurate readings and follow strict guidelines for protecting minors' privacy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by:

• • Posting the updated policy on our website with a new “Last Updated” date
• • Sending email notifications to active clients about material changes
• • Providing WhatsApp notifications for significant policy updates

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: